Your privacy is important to us. This Privacy Policy explains the types of personal data we collect, how we process it, and your rights in relation to it. Unless otherwise stated below, the provision of your personal data is neither legally nor contractually obligatory, nor required for the conclusion of a contract. You are not obliged to provide your data, and not providing it will have no consequences unless specified otherwise.

Definitions "Personal data" is any information relating to an identified or identifiable natural person. For clarity, "we," "us," and "our" refer to ESSAI UG, and "you" refers to the user of our website and services.

1. Server Log Files

Every time you access our website, data is automatically transmitted by your internet browser and stored in protocol files (server log files). This data includes, for example, the name of the page accessed, date and time of access, amount of data transferred, and the provider making the request. This data is processed solely to ensure the smooth operation of our website and to improve our offerings. It is not possible to assign this data to a specific individual.

2. Data Collection and Processing When Using Contact Forms

When you use our contact form, we only collect personal data (name, email address, message text) as provided by you. This data is processed for the purpose of responding to your inquiries. By submitting your message, you consent to our processing of your data. Processing is carried out based on Art. 6 (1) lit. a GDPR with your consent, which can be withdrawn at any time. Following the processing of your request, your data will be deleted unless further processing is necessary with your consent.

3. Customer Account

When you create a customer account, we collect and store the data you provide for the purpose of improving your experience and simplifying order processing. This processing is based on Art. 6 (1) lit. a GDPR with your consent, which you can withdraw at any time. Upon withdrawal, your customer account will be deleted.

4. Data Collection During Orders

When you place an order, we collect only the data necessary to fulfill the order. The provision of data is required to conclude a contract. This processing is based on Art. 6 (1) lit. b GDPR, required for contract fulfillment. We will not share your data with third parties without your explicit consent, except as necessary for contractual obligations. Recipients of this data may include payment processors, shipping providers, and IT service providers, all of whom are bound by data privacy requirements.