TERMS OF SERVICE

This website is operated by ESSAI UG, with its headquarters in Berlin, Germany. Throughout the site, the terms “we,” “us,” and “our” refer to ESSAI. By accessing or using our site, you agree to comply with and be bound by these terms. If you do not agree to these terms, please refrain from using the website.

For questions or concerns, please contact us at info@essai.studio.

1. General Terms

ESSAI reserves the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of our website after any changes signifies your acceptance of the updated terms.

2. Intellectual Property Rights

All content on this website, including images, designs, graphics, text, and the overall layout, is the property of ESSAI and is protected by copyright, trademark, and other intellectual property laws. Unauthorized use or distribution of any content is strictly prohibited.

3. Use of Website

You may use this website for personal, non-commercial purposes only. You agree not to modify, reproduce, or distribute any content from this website without explicit permission from ESSAI.

4. Products and Services

ESSAI provides exclusive fashion pieces created with a commitment to sustainability, including upcycled and unique items. Due to the nature of our products, each piece crafted from upcycled materials is one-of-a-kind and may differ from the images shown on our website. The photographs serve as an example of style, silhouette, and texture but are not exact representations. As a result, ESSAI is not liable for slight variations in product appearance.

Our products are subject to availability and are offered on a first-come, first-served basis. We reserve the right to modify or discontinue any product at our discretion. Prices and descriptions of products are subject to change without notice, and while we strive for accuracy, errors may occur. Should a mistake in pricing or product information arise, we reserve the right to cancel or refuse any order, whether or not the order has been confirmed or your credit card has been charged.

5. Website Hosting and Payment Processing

Our website is hosted by Squarespace, providing the online platform for us to display our products and facilitate orders. Payment processing is securely handled through third-party platforms, including Stripe and PayPal. Each of these providers has its own terms and privacy policies, which we encourage you to review. ESSAI is not responsible for the actions, errors, or security measures of these third-party providers.

6. Order Processing

Upon placing an order, you will receive an order confirmation email. This email acknowledges receipt of your order and does not constitute acceptance. The purchase agreement takes place via the online shopping cart system as follows:

  1. Selecting Products: Products intended for purchase are moved to the "shopping cart." You can view the cart by selecting the appropriate button in the navigation bar, where adjustments can be made at any time.

  2. Checkout Process: After selecting “Checkout” and providing the necessary personal, payment, and shipping information, an order summary page displays all order details.

  3. Instant Payment Options: If you select an instant payment system (e.g., PayPal, PayPal Express, Sofort), you may either return to our website on the order summary page or be redirected to the payment provider’s site. Enter your payment details with the provider as required, after which you will be returned to the order summary page on our online shop.

  4. Order Review and Submission: Before submitting the order, you may review, modify, or cancel the transaction using the "Back" button in your browser. By clicking the "Place Order" button, you acknowledge the order’s terms and submit it in a legally binding way, thereby completing the purchase agreement.

7. Prohibited Use

You are prohibited from using this website or its content for any unlawful or unauthorized purpose. By accessing our website, you agree not to:

  1. Violate any laws or regulations, including applicable data protection or privacy laws.

  2. Engage in harmful or abusive conduct, including harassment, intimidation, or discrimination based on gender, race, age, or other protected characteristics.

  3. Mislead or deceive, including impersonating others or providing false information.

  4. Disrupt or interfere with website functionality, including the introduction of malicious code or the use of automated systems for unauthorized purposes.

  5. Attempt unauthorized access to the website, other accounts, or connected networks through hacking, password mining, or other illegitimate means.

  6. Collect or misuse personal information of others without consent.

  7. Engage in unsolicited advertising, including spam or promotional material without permission.

  8. Misuse intellectual property, copying or distributing material without proper authorization.

  9. Disrupt website security measures designed to protect users and control traffic patterns.

  10. Upload offensive or objectionable material that violates our content standards.

Violation of these prohibitions or any unauthorized use of the website may result in termination of access and legal action as appropriate.

8. Payments and Billing

All prices displayed on our website are in €. We accept the following payment methods: Paypal. You agree to provide current, complete, and accurate payment and billing information. We reserve the right to cancel orders if your payment method is declined or if fraudulent activity is detected.

9. Shipping and Delivery

Shipping and delivery timelines vary by location and shipping option chosen at checkout. We aim to provide accurate delivery estimates; however, delays may occur due to unforeseen circumstances. ESSAI is not liable for any delivery delays or damages once the product has been shipped. International customers are responsible for any applicable customs fees, duties, or taxes.

10. Returns and Exchanges

Due to the unique nature of each piece, all sales are final. If you receive a defective or incorrect item, please contact us within [X days] of receipt. ESSAI reserves the right to approve or deny return requests at our discretion.

11. Limitation of Liability

ESSAI is not liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of this website, including errors or omissions in content, loss of data, or loss of profits, regardless of the form of action, even if ESSAI has been advised of the possibility of such damages.

12. Indemnification

You agree to indemnify, defend, and hold harmless ESSAI, its directors, officers, employees, and affiliates from any claim, demand, damages, or expenses, including reasonable legal fees, arising out of your breach of these Terms and Conditions or your use of the website.

13. Privacy Policy

Your privacy is important to us. For details on how we collect, use, and protect your personal information, please review our Privacy Policy.

14. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Germany. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Berlin, Germany.